Renew & Check
Your STB.
Fast activation and renewal services for Prometheus (PT), SP1, SP2, XP1, XP2, GP1, GP2, VP1, Forever, Mars, VIP and Apollo.
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Services
Notice: Check Menu > Settings > About STB for your SN or Box ID. Enter only the first 12 digits of the Serial Number, or the 10 numeric digits for GTMEDIA Box IDs (exclude model letters like V8XS)
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Frequently
Asked Questions.
Find answers to frequently asked questions about renewing and activating your STB.
How can I check if my STB subscription has expired? +
Most of the time, a message will appear on the screen, such as "Your service has expired". Alternatively, you can check your status directly by entering your Serial Number or Box ID.
How can I renew or activate my STB subscription? +
Enter your 12-digit Serial Number (e.g., 190904019911) or your 10-digit Box ID (for Mars devices only, e.g., 2110717171). Then, click the "Check" button. Choose your desired service from the list of compatible options that appears. Finally, you will be redirected to WhatsApp to complete payment and finalize your order.
Where can I find the serial number of my STB? +
Go to Menu > Settings > About STB. Your Serial Number (S/N) or Box ID is listed there.
Can I renew my subscription before it expires? +
Yes! When you renew early, your remaining days are automatically added to your new plan, so you never lose time.